Privacy Policy
1. Legal Status
We operate under License Number: 1668/JAZ issued by Curaçao eGaming, with jurisdiction in Curaçao. Our operation is also allowed to cater to German players securely.
2. Registration and Login Process
To create an account:
- Click "Registration" at the top right of our website.
- Fill in name, email address, password, confirm age 18+, and agree to terms.
- Complete a verification form with full name, date of birth, currency preference, and address.
- Your account will be activated instantly.
KYC/ID Verification is necessary for withdrawals. You'll need to provide:
- ID
- Passport
- Proof of Address
- Card scans
Our registration process accepts users from most countries, but we restrict accounts in Germany due to jurisdictional requirements.
3. Games and Software Providers
We offer a vast selection of games:
- Top titles include Book of Dead, Starburst, Rise of Olympus, Book of Ra, Sweet Bonanza.
- Over 50 software providers contribute to our game library:
- NetEnt
- Pragmatic Play
- Play'n GO
- Evolution Gaming
- Microgaming
- Yggdrasil
- Thunderkick
- Betsoft (Curaçao compliant, provably fair for select crash games).
- Our total game count exceeds 4500.
We cater to various gaming preferences with:
- Video Slots
- Live Casino (Roulette, Blackjack, Baccarat)
- Table Games
- Progressives
- Sports Slots
4. Bonuses and Promotions
New players enjoy our Welcome Bonus:
- A 200% match up to €500
- Free spins on select slots like Twin Spin
We offer a similar bonus package in Euros for German users.
To receive your welcome offer:
- Deposit at least €5 after registration.
- Your account will be credited automatically, or you can enter the promo code if prompted.
Key terms apply:
- 35x bonus wagering requirement within seven days
- Maximum bet of €5
- Valid on non-progressive slots (100%), table games (10%)
Additional promotions include:
- Daily calendar bonuses
- Tournaments like Spinomenal's €300k tournament
We also provide cashback offers:
- Weekend cashback: 20% up to €5000 on losses over €1000 wagered, with a five times wager requirement.
Reload Bonus options are available as well:
- Monday: 30% to €50
- Tuesday and Friday: 75% to €100
- Wednesday: 50% to €100
- Thursday: 25% to €50
5. VIP and/or Loyalty Program
We reward our most dedicated players with personalized bonuses, priority support from a designated manager for deposits over €1000+, and loyalty points.
To qualify:
- Deposit at least €1000.
- Maintain active play.
Our loyalty program is point-based:
- Earn one loyalty point for every ten euros wagered
- Exchange points for cash or bonus credits
- Enjoy 10-20% cashback on your deposits
6. Payment Methods and Banking Terms
We accept various payment methods, including:
- Visa/MC: Instant, no fees
- Klarna
- Giropay: €5 - No maximum stated
- MiFinity
- Paysafecard: €10 min; instant processing with 0% fee (no max)
- Bitcoin and ETH
7. Key Terms and Conditions
- Our general bonus terms apply to all promotions:
- 35x wagering requirement within seven days
- Maximum bet of €5
- Valid on non-progressive slots (100%), table games (10%)
- Deposit limits are self-set, with a minimum of €5 per day.
- Withdrawal limits: daily is €10k; monthly €50k
We monitor our users' activities and restrict accounts that:
- Exceed the allowed limit
- Show signs of manipulation or abuse.
8. Mobile and Technical Features
Our mobile platform offers:
- Fully optimized browser play with responsive design, light/dark mode supported.
- Fingerprint login available on compatible devices.
- Fast navigation and easy game search experience for seamless gameplay.
- Live casino games function as intended.
To register via our mobile website: follow the same desktop registration process using your device's browser.
9. Security and Fair Play
We implement:
- Industry-standard SSL encryption (256-bit, equivalent to Cloudflare/Let's Encrypt).
- Regular audits from certified auditors for RNG fairness.
- Provably fair mechanisms on select games, particularly those offering crypto payments
Our customer support is accessible via 24/7 multilingual live chat and email.
10. Responsible Gambling Features
To ensure our users' well-being:
- We offer deposit limits (daily/weekly/monthly)
- Temporary/permanent self-exclusion options
- Session reminders to maintain gaming control
We cooperate with organizations dedicated to responsible gambling, including those specific to the German market.
11. Advantages and Disadvantages
Advantages:
- Generous bonus offers
- Large game library (4500+ games)
- Accepts cryptocurrency payments
- 24/7 multilingual support available via live chat/email
Disadvantages:
- No dedicated VIP tiers for our users.
- Withdrawal fees apply to bank transfers.
12. General Casino Information
Our brand, Cashalot Casino, was founded in 2021 by NewEra B.V./ Indigo Soft N.V., a Curaçao-registered company that ensures compliance with local regulations while catering globally, including in Germany.
We are accessible in numerous languages (including German), supporting most worldwide countries except those we restrict: the Netherlands, France, UK, USA, Singapore, and Iraq.